AHAINNOVATE LIMITED is committed to protecting your privacy and safeguarding personal data. As a provider of offline digital learning solutions through the AHA Kit, we prioritize transparency, minimal data collection, and strong data protection practices, especially when working with educational institutions and children. This policy applies to visitors of our website, users of our solutions, partner institutions, and anyone who interacts with us for support or information.
When you use our website, we collect limited, non-identifiable information such as page visits, device type, general location, and browsing behavior to help us improve user experience. Through our AHA Kit systems, we collect only essential technical data like system performance, usage trends, and basic logs needed for maintenance and support. We do not collect personal identities, student names, or detailed behavioral data. If you contact us directly, we may collect your name, contact details, organization information, and any correspondence needed to respond to your inquiry.
We use this information solely to improve our services, maintain system functionality, and provide support. Our practices comply with the Kenya Data Protection Act (2019), the Constitution of Kenya, the Children Act (2022), and internationally recognized data protection principles such as GDPR standards.
We do not sell or rent personal data. Limited information may be shared with trusted service providers, such as analytics platforms or technical partners, strictly for operational purposes and always under data protection agreements. We may also disclose information when required by law or to protect the safety and rights of our users.
We implement strong security measures, including encryption, secure access controls, and regular system updates, to protect all data. Our AHA Kit solutions are designed with privacy in mind, operating with minimal data collection and often in offline environments to enhance security.
You have the right to access, correct, or request deletion of your personal data, withdraw consent where applicable, and object to certain types of processing. You may also lodge a complaint with the relevant data protection authority. To exercise your rights, you can contact us at info@accesshub-africa.com.
We take children’s privacy seriously by ensuring that our solutions do not involve profiling or tracking of students and by supporting schools in maintaining responsible data practices. Data is retained only for as long as necessary, with website analytics stored for up to 26 months, system logs for up to 12 months, and support records for up to 3 years, after which it is securely deleted.
Our website uses essential and analytics cookies to improve functionality and user experience. Users can manage or disable cookies through their browser settings. We may update this policy from time to time, and any changes will be communicated through our website.
For any questions or concerns, you can contact AH AINNOVATE LIMITED via email at info@accesshub-africa.com or by phone at +254 704 489471 or +254 719 481699. Our office is located at Upperhill, Mara Road, KMA Center, Nairobi, Kenya.